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Welcome to Granite Bank, Home of Extraordinary Customer Service
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Hear From Our Happy Customers
Real Reviews from Real People
Ziebol Family8 May 2024Trustindex verifies that the original source of the review is Google. In my 43 years of banking with different banks across the country. I feel most welcomed at Granite Bank because of how the staff interacts with me. Everyone there is so nice and there is one employee in particular that makes me feel at home. Her name is Kim and she is one of the reasons I stay with Granite Bank. She knows my name, she understands my situation, she’s familiar the numerous accounts I have and she helps me conduct my banking quickly and easily. Finances can be complicated, and she helps me understand the nuances with professional kindness, banking savvy and a good sense of humor. I really appreciate you, Kim. Thanks for all you do for me and my family! Ryan Pertile6 May 2024Trustindex verifies that the original source of the review is Google. Amy from Granite Bank made our loan experience so great. She was very professional and was there to explain the process when we had questions. Such a refreshing experience. Thomas Travaglio9 April 2024Trustindex verifies that the original source of the review is Google. Granite Bank has always been there for me as a small business owner. They make me feel better knowing how hard they work for our business. I appreciate how professional, kind, and willing to go the extra mile. Always polite and always helpful Best bank ever! Boaz Erickson19 March 2024Trustindex verifies that the original source of the review is Google. The folks at Granite Bank have been more than business partners, they have been like family. The service and attention that they give is something that would never happen in any of the "big financial institutions". Kennie B12 March 2024Trustindex verifies that the original source of the review is Google. I have been banking here for the past 10+ years and I always have a great experience when interacting with the staff. I also have gotten 2 mortgages from Granite Bank, I am impressed with how easy the process was, no question was too simple or complex. I live multiple hours from Granite Bank and work unusual hours, so I can be difficult to reach but it was not an issue. Even my realtor was impressed with Granite Bank as a lender. They were very quick to process my loan documents. Amy Statz was who I worked with for my mortgage, she's incredible! Kelly Walters11 March 2024Trustindex verifies that the original source of the review is Google. Professional staff who are kind and competent. My most recent visit with Russ was efficient which was much appreciated. Julie Humbert4 March 2024Trustindex verifies that the original source of the review is Google. I wanted to share my experiences with Russ Kalthoff. He has always been very kind, friendly and receptive in helping me through the express lanes. Thank you Russ for making me smile and taking care of my banking needs! Greg Wensmann4 March 2024Trustindex verifies that the original source of the review is Google. We had some complications getting permanent financing on our new home regarding appraisal and Amy really went to bat for us to work through the problems and we eventually were able to get the financing and love our new home. Greg, Wensmann Contractors LLC T Vanyo1 March 2024Trustindex verifies that the original source of the review is Google. Amy Statz is an excellent person to work with! She's professional, understanding, caring about her clients, goes out of her way to make sure that her clients are satisfied and understood. Richard Berg28 February 2024Trustindex verifies that the original source of the review is Google. Kimberly Guse is a amazing and very friendly person. She is always able to answer any questions I have.If by chance she can't she finds someone who can.She always very polite and has a smile on her face. I always look forward to seeing her when I come in.